This Shipping Policy outlines the procedures and timelines for the delivery of Cavirelona handbags. Our logistics framework is designed for efficiency within the Hong Kong region, ensuring that every order is handled with professional precision. As a Hong Kong based entity, we adhere to the Personal Data (Privacy) Ordinance (PDPO) regarding the handling of your delivery details.
Regional Focus and Delivery Fees
Cavirelona operates exclusively within the territories of Hong Kong. We do not offer international shipping or cross-border logistics. To provide a straightforward experience for our local clientele, all deliveries within Hong Kong are free of cost. There are no hidden fees or additional shipping charges applied at checkout.
Order Processing Timeline
Efficiency begins with preparation. Once an order is placed on our platform, it enters our internal processing phase.
- Internal Processing: Every order requires 2 business days for packaging and internal logistics validation.
- Purpose: This duration allows our team to verify payment details, prepare the handbag for transit, and ensure all documentation is accurate according to PDPO standards for data handling.
Transit and Total Delivery Window
Following the initial processing phase, orders are handed over to our local courier partners.
- Transit Time: Delivery within Hong Kong typically takes 1 to 2 business days.
- Combined Timeline: The total duration from the moment you place your order until it arrives at your door is 3 to 4 business days .
Please note that business days do not include Saturdays, Sundays, or Hong Kong public holidays.
Recipient Responsibilities
To maintain the integrity of our delivery schedule and ensure Google Ads compliance regarding reliable fulfillment, the accuracy of information is vital.
One must ensure a proper and complete delivery address is provided at the checkout stage. Inaccurate or incomplete address details can result in delays or failed delivery attempts. Cavirelona is not responsible for shipments that cannot be completed due to incorrect data provided by the user. If you notice an error in your submitted address, contact us immediately at contact@cavirelona.com.
Tracking and Communication
Upon the completion of the internal processing period, you will receive a notification via the email address provided during checkout. This communication confirms that your handbag has transitioned from our facility to the transit phase. We maintain records of these transactions in accordance with Hong Kong legal standards to ensure a transparent chain of custody for your purchase.
Policy Compliance
This shipping policy is structured to meet Google Ads requirements for transparency and clarity. By clearly defining our processing times, transit windows, and geographic limitations, we provide users with the necessary information to make informed purchasing decisions.
For any inquiries regarding your shipment or our logistics process, please reach out to our Hong Kong office:
Cavirelona
Location: Hong Kong
Email: contact@cavirelona.com